🔒 Privacy Protection

spinx8 Privacy Policy

Protecting your personal data is a core responsibility of spinx8. This policy openly explains how data is collected, used, and stored.

Last updated: 30 October 2026

1. Introduction

spinx8 is a digital gaming platform built for online players in Myanmar. We are committed to handling your personal data accurately and securely. This Privacy Policy ("Policy") explains what data we collect, how we use it, who we share it with, and what your rights are when you use the spinx8 platform (including the website, mobile browser, and related services).

By accessing and using this platform, you are considered to have accepted the terms of this Policy. If you have any questions about this Policy, you can log in via the spinx8 Login page and reach us through 24/7 Live Chat.

spinx8 uses SSL encryption technology to protect your data.

2. Data We Collect

When you open an account on spinx8 and use our services, we collect the following types of data depending on the action taken—

2.1 Data You Provide Directly

  • Name, date of birth, and age verification (for the 21+ check)
  • Phone number or email address
  • KBZPay, Wave Money, AYA Pay, CB Pay, and bank account details (for deposit/withdrawal verification)
  • Communication records from customer support

2.2 Automatically Collected Data

  • IP address and device type
  • Browser type, OS and screen resolution
  • Access date/time (Myanmar Standard Time, UTC+6:30)
  • Navigation and click patterns within the platform
  • Session cookies and analytics identifiers

2.3 Financial Transaction Data

  • Deposit/withdrawal amounts, methods and timestamps
  • Reference numbers issued by the relevant payment platforms

We do not collect data that is unnecessary for each individual service you use.

3. Data Use Purposes

We use the data we collect only for the following purposes—

  • Account Management: Creating and verifying your registered account
  • Financial Transactions: Processing deposits, withdrawals and bonus payouts
  • Customer support: Resolving issues via 24/7 Live Chat and email
  • Security: Protecting against fraud, money laundering and platform abuse
  • Responsible Gaming: Monitoring gaming patterns and providing related services
  • Platform Improvement: Enhancing games, UI and services
  • Legal Compliance: Meeting regulatory and compliance obligations

We do not sell your data to any third-party marketing companies.

4. Cookies and Tracking

The spinx8 website uses cookies and similar technologies to improve your gaming experience.

Cookie Types

  • Essential Cookies: Required for login sessions, bonus tracking and security checks
  • Performance Cookies: Used to identify and fix slow areas of the platform
  • Functional Cookies: Remember language preferences and player settings

You can disable cookies in your browser settings, but please note that doing so may cause some platform features to not work properly.

5. Data Sharing

We share your personal information with third parties only within the following defined limits—

5.1 Service Providers

For processing payments via KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services, we send only the data strictly necessary to complete those transactions. Those companies are bound by agreements that align with our data protection standards.

5.2 Legal Requirements

We may be required to disclose data to relevant authorities in response to a legal request or court order.

5.3 What We Do Not Share

  • We do not sell data to marketing or advertising companies
  • We do not share account credentials with third parties without a valid reason
  • We do not send financial information to companies unrelated to the transaction

6. Data Retention Period

We retain data according to the following principles—

  • Account Data: For the duration the account is open and for 5 years after closure
  • Financial Records: At least 7 years after closure for complete financial record-keeping
  • Customer support records: 2 years after the issue is resolved
  • Technical logs: No longer than 90 days

Please understand that when you request data deletion, there may be cases where certain data cannot be fully deleted due to legal or business reasons.

7. Data Security Measures

spinx8 has put in place industry-appropriate technical and administrative measures to protect your data from loss, theft or unauthorised access of any kind—

  • SSL/TLS Encryption: All data transmitted between you and our servers is encrypted
  • Access Controls: Staff can access data only based on business need
  • Regular Security Audits: System vulnerabilities are checked on a regular basis
  • Payment Protection: Fraud detection algorithms are used in financial transactions

If a data breach occurs, we will notify you as quickly as possible and take immediate steps to resolve it.

8. Your Rights

Every user of this platform has the following rights regarding their personal data—

8.1 Right to Access Data

You can request to view what data we hold about you.

8.2 Right to Correction

You can request that inaccurate or outdated data be corrected.

8.3 Right to Deletion

You can request deletion of your personal data where there is no legal or financial record-keeping requirement. Once your account is closed, data not subject to legal requirements will be deleted.

8.4 Right to Restriction

You can request that data processing be restricted for a specific reason — we will review and assess such requests.

8.5 How to Exercise Your Rights

To exercise any of the rights listed above, contact us via 24/7 Live Chat or by emailing [email protected]. We will handle your request as quickly as possible.

9. Child Protection

spinx8 is a platform for users aged 21+ only. If we become aware that personal data of anyone under 21 has reached us, we will immediately delete that data and close their account.

If parents or guardians notice that their child is accessing the platform, we ask that they notify us at [email protected].

10. Third-Party Services

The spinx8 platform integrates third-party services such as KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services to process payments. When you interact with those services, their own privacy policies apply, and any data they handle falls outside our area of responsibility.

While we prioritize privacy protection when selecting those services, we cannot be responsible for the actions of third-party companies.

11. Policy Changes

We may update this privacy policy when needed. When changes are made, we will update the "Last Modified Date" at the top of this page, and for significant changes we will notify you through the communication channels linked to your account.

Continuing to use the platform after changes have been made is considered acceptance of the updated policy. If you do not agree with the changes, you can contact our support team to close your account.

This policy was last modified and takes effect from: 30 October 2026.

Questions about personal data protection

Payment data you provide when making deposits or withdrawals is protected with SSL encryption. That data is used only to complete transactions and for record-keeping. Only the data necessary to complete a transaction is sent to KBZPay, Wave Money, and AYA Pay depending on the provider, and it is never shared with anyone for marketing purposes.

Your personal data can only be accessed by staff and service providers (such as payment processors) who have a specific business need. Access control measures are in place to prevent unauthorized access. No third-party advertising company or any unrelated party can access your data.

Yes. You can request to close your account and delete data that is not required to be retained under legal or financial regulations. Contact our 24/7 Live Chat or email [email protected] to proceed. We will clarify that data legally required to be kept, such as financial records, cannot be fully deleted.

Cookies are mainly used to maintain login sessions, monitor platform performance, and remember player preferences. spinx8 does not use marketing cookies directly, but please note that payment service providers may have their own cookies within their systems. You can control these through your browser settings.

Yes. When the policy is updated, the "Last revised date" on this page will be updated, and if there are significant changes, you will be notified through the communication channel on your account. Continuing to use the platform after an update is considered acceptance of the revised policy, so you may check this page from time to time.

Data is transmitted and stored with SSL encryption protection, both at the location where our servers and data processing infrastructure are based and at any third-party service providers' data centers. If you would like details about data storage locations, you can contact [email protected].

Data Protection Contact

If you have questions about this policy, or would like to request access to or deletion of your data, you can reach us through the following methods—

24-hour Live Chat — instant responses in Myanmar language

[email protected]

Data requests are handled as quickly as possible

For account-related matters, log in via spinx8 Login and open Live Chat — this will allow us to assist you fastest.